Longfellow Tennis & Health Club Wayland

Ingrid Kannel 4 months ago

This is a wonderful gym for swimming tennis, etc. and the people are very friendly

Alexandra Edited 2 months ago

This was always a nice gym that my mom went to, but recently my mom had an episode where she fell in class / hit her head (totally MOM’s fault) & as a daughter who lives out of state, I have to say the WHOLE Staff & Management of Longfellow was astonishing ! The instructor went with her to the ER ! The class members were caring & involved. I called the front desk & the Management was responsive & incredibly supportive. I was just so amazed at the sense of Family & Community that they encourage at Longfellow ! I saw it in action ! 10 thumbs up for Longfellow in Wayland ! In an era of increasing division, it is heartwarming to see an organization who deeply cares beyond their bottom line. They care about the people who come, relationships, health & their safety ! This is NOT a corporate franchise. This is Community !!

Kristina S 5 months ago

I was willing to drive 35 minutes for my child’s swim lessons only because Olga is relly the best instructors in the area. Unfortunately, the overall our visit experience was very disappointing. We arrived a few minutes early, and my child stepped into the pool shortly before class started. Within moments, he was kicked out in a very rude and unprofessional manner, which was completely unnecessary and upsetting. Especially after noone let us know in advance it's not allowed, but charged extra $10 (on top of the class charge) for using the pool... In addition, the facility itself is outdated and poorly maintained. It didn’t seem very clean, and the pool water was very cold. Overall, the customer service and environment did not meet expectations at all. I would not recommend this place.

Dell Costa 8 months ago

I have been a member of Longfellow for the past year. I recently moved to Dracut, and because of the long drive, I was uncertain about renewing my membership. Last Saturday, I booked a tennis court, but unfortunately my tennis partner canceled just five minutes before our scheduled time. There was also no ball machine available, so it looked like I wouldn’t be able to play at all. Jayden, who was at the front desk, truly went above and beyond. He took the initiative to help me find another tennis player so I could still play. He went completely out of his comfort zone to help me, and I was genuinely impressed by his attitude, effort, and willingness to assist. I will never forget that experience.

Michael Delman a year ago

I love Longfellow and have been coming here for almost 50 years since I was a kid. It's a great place for individuals and families, but it's not perfect. Sometimes I can't get a lane for swimming laps, for example. Also, it would be nice if they had towels. That said, I'm shocked by the negative reviews, especially anyone lower than 3 stars. That's not a fair review; it's asking for perfection or whining. The club now offers FREE access to its Relaxation Room including the hydromassage chairs. The saunas were recently upgraded. The weights area is solid (the Natick more so than the smaller Wayland club). The staff is generally outstanding. The swim program and lessons are extraordinary. And the group classes - yoga+ - are outstanding. You get a lot for your money ... but bring your own towel;)